1. How to place an order

Customer can place an order through the website, or from the app as we do not accept phone orders at the moment. Some products are available for dispatch immediately while some products are sent for delivery within the next 24 hours.

2. What are shipment costs

Charges vary from 150 to 200Rs/delivery, depending on the area and distance of the customer from the store location.

3. What is the expected time of delivery

Customer has an option of choosing from different time slots for next day delivery. Same day deliveries have no specific time frame.

4. How to track order

Customers can track their order by entering their shipment details here www.chase.pk/track/

5. Do you have international shipping

No. We do not offer international shipping at the moment.